Technical Support, Co-Op Marketing, and More

When it comes to support of your card programs, Uni-Mas is behind you every step of the way.  From technical support to point of sale marketing, Uni-Mas offers its resellers a true partner in prepaid. 

Customer and Technical Services

Uni-Mas provides comprehensive technical and customer support.  From the Uni-Mas Customer Service Center, to the Uni-Mas Card Processing Center, we are with you every step of the way, to ensure the success of your card programs. 

A cardholder’s first experience with Uni-Mas enabled cards should be a great one.  We have online support 24X7, and live customer service during weekday business hours.  All support is provided in multiple languages to support the cards you sell. 

Implementation of new card processing within 45 days Highest security available 24X7 online support in multiple languages 24X7 live customer service in multiple languages Instant activation Extensive reporting by group/location/sales rep Web page setup and back-end Web support Redundant and co-located servers for maximum uptime Compliance with OFAC and Anti-Money Laundering Acts

Co-Op Marketing & POS Materials

In addition to technology support for the Uni-Mas Debit Platform, we provide extensive marketing support for your Uni-Mas enabled cards. Our marketing team is ready to provide collateral and promotional materials as part of our commitment to deliver Cards using Uni-Mas technology. 

• Banners and billboards
  
  
• Card carriers & mailers
  
  
• Datasheets & POS materials
  
  
• Collateral and print materials
  
  
• Countertop displays
  
  
• Indoor or outdoor signage
  
  
• In-store displays
  
  
• Magazine & TV advertising
  
  
• Infomercials in multiple languages